Stuart Wiltshire Glass offers the finest handblown art glass creations. Hand blown glass will never be identical, only similar, as it is impossible to recreate an identical piece. Handblown glass may reveal slight imperfections, in the form of air bubbles, which have become trapped when blowing the glass, or pontil and hand tool marks, glass pattern and colour irregularities, or even a slightly asymmetrical form. These irregularities reveal that a skilled human hand produced the glassware, rather than a mass production machine.
Please remember that insubstantial variations in shape, size, colour compared to the catalogue photograph or art displayed in the studio gallery are not production defects, but are typical of the handcrafted production of Stuart Wiltshire glass.
All pre-ordered commissions are non-returnable as each creation is specially made for the individual customer. Each piece is unique and unrepeatable and no two pieces are ever identical.
BREAKAGE
Every creation travels protected securely in recycled boxes and 'Fragile' marked packaging. Receiving a broken creation is, therefore, a very rare occurrence, although it is not impossible to avoid an occasional breakage while in transit, due to the nature of the product. If you have received what appears to be a damaged package, please telephone Stuart in the first instance before unwrapping the package for further instructions. If you have unwrapped your package and found the item broken inside, please also contact Stuart Wiltshire Glass. Our contact information can be found at the top of the website.
